Website redesign for UK businesses whose site is not working
If your website is slow, awkward on a phone, or simply is not producing the enquiries it should, the problem is usually structural rather than cosmetic. We rebuild it around how customers behave now — and we do it without breaking the things that already work.
Not sure whether yours needs replacing or just needs fixing? Ask for a free website review and we will tell you honestly, including if the answer is that you do not need us.
Six signs your website is costing you work
It does not work well on a mobile
Most customers search on a smartphone. If your site needs pinching, zooming or squinting, they leave and call the next business on the list. This is the single most common reason people come to us.
It is not bringing in enquiries
An old site with the phone number buried in a footer and a fifteen-field contact form loses jobs quietly. You never hear from the people who gave up, so it is easy to assume nothing is wrong.
It no longer reflects the standard of your work
Your skills, your completed jobs and your reputation have moved on. If the website looks neglected, it quietly undermines everything you have built since it was made.
You are relying entirely on social media
A Facebook page is rented ground. Algorithm changes, account issues and platform decisions are all outside your control. A website is something you own outright and can point everything else at.
You cannot get changes made
Your previous designer has gone quiet, charges a fee for changing a phone number, or has left you locked out of your own site. It happens constantly and it is a legitimate reason to move.
It loads slowly
Heavy page builders, unoptimised photographs and a stack of plugins add up. Someone on a patchy mobile connection standing in a leaking kitchen will not wait for it.
A redesign should not cost you what you already have
The risk in replacing a website is losing something invisible — the email that quietly stops arriving, the page that was bringing in work, the directory link that now goes nowhere. This is the part cheap redesigns get wrong.
Your domain stays yours
We do not move your domain or ask you to buy a new one. We configure the records that point it at the new site, and you keep ownership throughout.
Your business email keeps working
This is where redesigns most often go wrong. We configure MX records carefully so email carries on working through the switchover, rather than going dark for a day while nobody notices.
Pages that already work are kept
If a page on your current site brings in traffic or enquiries, we keep what makes it work rather than throwing everything out because the design is dated.
Old URLs are redirected properly
Where a page moves, we set up a permanent redirect from the old address so existing links, directory listings and search results still land somewhere useful instead of a 404.
How a redesign runs
Review and goals
We look at your current site, work out what is worth keeping, and agree what the new one actually needs to do differently.
Domain and email planning
We map what needs to move, what stays put, and which old addresses need redirecting, before anything changes.
Design and content
We rewrite your service descriptions in plain English, organise your project photos, and design a layout built around enquiries.
Private preview
You review the whole thing on your own phone before anything goes live. Nothing is switched over until you are happy.
Careful go-live
We point the domain at the new site, verify email is still flowing, put the redirects in place and submit the new structure for indexing.
Web design →
What we build, what is included, and how we price a project.
Pricing →
Redesigns from £695. Fixed prices, agreed in writing, no hidden costs.
Guides by trade →
Plumbers, electricians, builders, landscapers and cleaners.
Tell us about your current website
Send us the address and a note about what is frustrating you. We will come back with an honest assessment and a fixed price.